Quercus IT Blog

Quercus IT has been serving the Edmonton area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Win Back Customers After IT Issues

How to Win Back Customers After IT Issues

Let's be honest, technology can sometimes cause big headaches for businesses. Maybe your main computer system crashed right when you were busiest, or you had a scary data problem. These tech troubles can frustrate you and your customers.

Remember Y2K, around the turn of the millennium? It was a time when everyone worried that all computers would crash. The whole thing actually made many companies upgrade their tech and get better prepared. The lesson is that even big technology problems can lead to good changes.

Continue reading

3 Technology Tips to Make Traveling a Breeze

3 Technology Tips to Make Traveling a Breeze

What are your plans for the summer? If they involve getting out of the office and going on a vacation, then you’ll want to be armed with a couple of technology tips to help you make the most of your time in a safe and secure environment. Here are three tips you should keep in mind this summer.

Continue reading

Your Boss Isn't Scamming You

Your Boss Isn't Scamming You

If you are like most people, you are probably juggling a million things at work, and when an email pops up from your boss, your instinct is to take it seriously.  Hackers know this, and they're getting good at creating fake emails that look exactly like they're from your manager to get you to make a mistake and give them what they need to access your digital accounts and the data that lies therein. 

Continue reading

How to Break the “Who Cares” Mindset

How to Break the “Who Cares” Mindset

More often than not, you have an employee on staff who rolls their eyes whenever you have to send out another cybersecurity email or reminder. This “who cares” mindset is dangerous and can infect your business in a profoundly disturbing way. Today, we want to get into why this “who cares” mindset is so dangerous and what’s really at stake when you have an employee who can’t get on board with your security policies.

Continue reading

Learn How Resilience is Reshaping the Cybersecurity Landscape

Learn How Resilience is Reshaping the Cybersecurity Landscape

While the goal of cybersecurity is always to prevent threats from taking advantage of your infrastructure, this is becoming more and more challenging as time wears on and threats evolve to changes in cybersecurity discourse. A recent podcast episode from Illumio, “Trust & Resilience: The New Frontlines of Cybersecurity,” explores how trust has become a vulnerability that attackers exploit in new and creative ways. How can cybersecurity as an industry pivot in response to this trend?

Continue reading

A Password Manager is an Essential Security Measure for Businesses

A Password Manager is an Essential Security Measure for Businesses

Modern cybersecurity requires you to lock down numerous access points to protect your business, using various tools to accomplish sufficient security precautions. The password manager is one such tool that can genuinely save your metaphorical bacon.

Let’s explore how this essential tool works and why it is valuable for your business to implement.

Continue reading

How to Keep BYOD from Tanking Your Business Security

How to Keep BYOD from Tanking Your Business Security

Imagine for a moment a world where you don’t have to distribute devices to your employees and can instead rely on your team to provide them. With Bring Your Own Device, or BYOD, businesses can leverage employee-owned devices to their advantage for work-related purposes. There is a catch, though: you have to make sure they’re used safely.

Continue reading

Making Sense of Technology Compliance

Making Sense of Technology Compliance

For businesses, staying compliant with data regulations isn’t just about avoiding hefty fines; it’s about building trust with customers, protecting sensitive information, and keeping operations running smoothly. Ignoring compliance isn’t an option. A single slip-up can lead to legal trouble, financial losses, and serious damage to your company’s reputation.

Continue reading

Internet Browser Do’s and Don’ts

Internet Browser Do’s and Don’ts

Your Internet browser is probably one of your most used apps. For this reason, it is important to know how to effectively use it. Regardless of what browser you use, you need to understand how to use these four very useful features. Let’s dig in.

Continue reading

Manage Your Time Better and See How It Improves Your Performance

Manage Your Time Better and See How It Improves Your Performance

Running a small business sometimes feels like a never-ending juggling act. One minute, you're answering emails, the next, you're dealing with customer requests, and before you know it, the day's over, and your to-do list is somehow longer than when you started. The good news is that you don’t need to clone yourself to make your business work. You just need a disciplined plan to manage your time. 

Continue reading

How to Transition from Multitasking to Single-Tasking for Greater Productivity

How to Transition from Multitasking to Single-Tasking for Greater Productivity

Multitasking might commonly be seen as a super skill that all employees and business professionals should master, but is it really all it’s cracked up to be? The truth of the matter is that multitasking doesn’t work, even if it looks like it does. In fact, all it succeeds in doing is making you work slower while increasing your stress and decreasing productivity.

Continue reading

Happy New Year! Stay Ahead of Cybersecurity in 2025

Happy New Year! Stay Ahead of Cybersecurity in 2025

The new year brings exciting opportunities—but unfortunately, it also brings new chances for hackers and cybercriminals to cause trouble. That’s why it’s so important to stay alert and prepared for the cybersecurity threats we might face in 2025.

Continue reading

Stop Pushing that Boulder Uphill! Cybersecurity is About Being Proactive

Stop Pushing that Boulder Uphill! Cybersecurity is About Being Proactive

It’s harder than ever to keep your data safe these days. Everyone needs to be careful online, but the constant security steps can feel exhausting when you’re spending hours on a computer every week. Unfortunately, this is the new normal. If you don’t stay on top of your cybersecurity, it can be really hard to keep your business’ tech safe.

Continue reading

The Tale of Krampus and the Cyberattack

The Tale of Krampus and the Cyberattack

Most people are familiar with Santa Claus, the jolly gift-giver who delivers presents to all the children who have kept the Christmas spirit in their hearts all year. Lately, many people have also become aware of Krampus, Santa’s dark shadow who—as the legend goes—takes a similar trip to visit the naughty children and turn the worst into a midnight snack.

However, one has to wonder: what about all the adults who might also be naughty?

Continue reading

Passwords Protect All of Your Business’ Digital Assets

Passwords Protect All of Your Business’ Digital Assets

Passwords open all of your online accounts, so creating one that’s both strong and easy to remember is extremely important. A lot of times, it can be an issue; which is why one of the most common IT-related problems our help desk remediates is lost password credentials. Let’s take a look at what makes a secure password and how to effectively do it. 

Continue reading

Three Ways to Help Reduce Employee Burnout

Three Ways to Help Reduce Employee Burnout

All of your workers depend on the success of your business. A lot of times, however, it doesn’t always seem to managers that they understand that concept. They probably aren’t just slacking off, they probably are a little burned out. Deloitte estimates that approximately 8 out of 10 wage workers show some signs of burnout. Since any lack of productivity is wasted money, you need to do what you can to ensure your employees have the resources they need to overcome burnout. 

Continue reading

Share Files More Effectively With These Practices

Share Files More Effectively With These Practices

Businesses need tools to help their employees collaborate, and thankfully, there has never been a better time to find the ideal solution that works for your specific needs. Since so many individuals work remotely these days, developers have prioritized collaboration, and all businesses reap the benefits of this trend. One of the keys to effective collaboration is file sharing; nowadays, it’s never been easier to do it easily and efficiently.

Continue reading

Ever Wonder Where the Idea for Zero Trust Security Came From?

Ever Wonder Where the Idea for Zero Trust Security Came From?

Zero-trust, an approach to cybersecurity gaining traction in the industry, is perhaps the most effective way to secure your business’ infrastructure. We want to take some time today to discuss how zero-trust came to be and how it compares to today’s cybersecurity threats.

Continue reading

5 Solutions to Help Keep Your Data Private

5 Solutions to Help Keep Your Data Private

Data privacy is one of those issues that people find more serious the more they know about it. Most people don’t think much about it because they figure they are just one person and don’t move the needle for people looking to collect data. They couldn’t be more wrong. This week we’ll discuss individual data privacy, considerations individuals should have, and what to do to keep your data safe.

Continue reading

Patience and Productivity Go Hand-in-Hand

Patience and Productivity Go Hand-in-Hand

A business with workers who stay productive is usually a successful one. There are tons of tips out there on how to stay productive, but one that often gets overlooked is patience. This month, we're focusing on how patience can actually boost productivity.

Continue reading
Request a Consultation

Quercus IT strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges.

Contact Us
Contact Us

Learn more about what Quercus IT can do for your business.

2-15015 123 Ave NW,
Edmonton, Alberta T5V 1J7

Call us: (780) 409-8180

News & Updates
Wow, it has been busy these last couple of months! We've gone through many iterations of our public Website over the last 17 years, with this one having the most content. Our hope is that you can find the information you're looking for, so you can ma...
Web Analytics