Our Inclusive IT Services are
Designed to Empower Your Business
Fully Managed IT Services
Technology is critical to your business, and you need someone who can keep things operating smoothly. We’ll be there for your business, helping keep your information technology in working order and consulting you as we help create a path forward for your business.
Cyber Security Services
There is no shortage of threats to businesses. Working with Quercus will ensure that efforts are made to minimize your business' risks, including network protection and employee education.
Scalable Cloud Computing
Cloud solutions offer enterprise-level capabilities for smaller businesses, while reducing your need for extra in-house hardware. We’ll help manage use of the cloud so you can be confident you’re getting the most value.
Hardware and Software
Your team will need the right tools in order to accomplish their workplace responsibilities. You can trust Quercus to ensure these tools are in place, from the workstations and infrastructure your business depends on to the various software solutions that enable productivity.
Comprehensive IT Coverage
When we work with a business, we act as more than just a vendor. We see ourselves as a fully integrated IT department for each and every one of our clients. Leaving no base uncovered and no stone unturned, we want you to see us as a part of your team. We focus on generating results with full transparency and establishing trust as we go above and beyond to promote your success through reliable business technology.
Extensive Processes
Our services are anything but standard. We’ll dive into your business needs, running through our 100+ processes to ensure we have all the data needed to provide the best services possible for your benefit. We take our time to fully onboard our clients, taking about a month from start to finish to ensure that every “i” is dotted and that every “t” is crossed.
We Want IT to Be a Resource for You
From the relationships we can facilitate to help you meet any compliance requirements to the training we’ll provide to your team to increase their technical abilities, we’re committed to improving your business’ use of technology in any way we can.
Our focus is simple: We want to make sure your business…
…Is Empowered by its IT
If you don’t have to worry about whether or not your technology is available to you and your team, you can focus on your objectives more. Let us help you ensure that your IT is as beneficial as it is intended to be.
…Has Confidence in its IT
It can be challenging to evaluate if your business is really getting the value it should be from its technology… unless you’re working with Quercus IT. By working with us, you can rest assured that your IT is being maintained by a team with years of experience and expertise.
…Can Trust in its IT
The difference between a transaction and a relationship is simple: a relationship requires trust and respect. We take this difference very seriously, doing everything we can to earn that respect from you. Whatever advice you need or guidance you seek, we’ll do everything we can to give you the best for your situation.
Our Team Offers What You Want in Your Corner
Automation is Key
Waiting is expensive. It’s expensive for you, it’s costly for us! Wait no more! Our full-featured client portal, along with our back-end process automation, allows us to complete many of the repetitive tasks that every business needs.
- Onboarding a new employee? Provide us the information we need using our purpose built form, or have us integrate with your existing HR system. User accounts, email, file access - all within minutes of your request.
- Setting up a new workstation? We have that covered. We’ll work closely with you in establishing service and software needs, ensuring each workstation has everything needed for an employee to be productive. How? Simple. It’s automated!
- Internal system integration needs? We have a platform that provides us with the necessary tools to help you integrate your internal systems. Stop entering the same data in many places, enter it in one and watch the magic happen.
Let us prove it! Join us for a coffee, and a demonstration of our platform.
Call us at (780) 409-8180 and start your IT adventure with Quercus.
If You Understand the Value that Properly-Functioning IT Brings, We’d Love to Talk
We are not exaggerating when we say we want to be your business’ IT department. We provide services to organizations with a top-down understanding of how important it is to have a strategy concerning a business’ technology. Make no mistake—our support services are truly inclusive. If your employees need our assistance, regardless of how simple their IT challenge may be, they can make unlimited calls to us to get this help.
Alberta Managed IT Services
IT Consulting
Quercus IT can help you balance your business’ present and future technology needs to design a scalable and future-proofed infrastructure for you to depend on.
Comprehensive IT Support
Our comprehensive IT support service ensures that we are always available to resolve technical issues across your entire business.
Remote Monitoring and Maintenance
Our remote monitoring and maintenance services proactively monitor your network, identifying and addressing any potential issues to save you time and avoid IT problems.
Vendor Management
Our vendor management services ensure that your technology vendors are effectively managed, taking the worry off your plate and helping you negotiate the best deals possible.
24/7 Help Desk
Our 24/7 help desk provides consistent access to support, ensuring that your team members have assistance whenever they need it.
Microsoft Hyper-V
Microsoft Hyper-V virtualization is a cost-effective solution that offers various benefits, and the Quercus IT team can help you implement it.
Desktop Monitoring and Management
We make sure issues that may interfere with business operations are caught and resolved and that all updates are appropriately applied, helping to optimize the performance of your business' workstations.
Infrastructure Support Services
We make sure that your network is always up and optimized, from the setup of your server room and components to the organization of cabling, improving network performance and functionality.
Professional Server Support
We’ll protect your most mission-critical hardware from threats and downtime, while also assisting in designing the optimal infrastructure for your needs.
vCIO — Virtual Chief Information Officer
Our vCIO services provide small to medium-sized businesses with a skilled individual to lead their technology roadmap, ensuring that investments in productivity align with available capital.
