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Quercus IT has been serving the Edmonton area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

12 Windows Keyboard Shortcuts That Will Actually Give You Time Back

12 Windows Keyboard Shortcuts That Will Actually Give You Time Back

I was sitting with a client the other day, and I watched him carefully move his mouse up to the top left of his screen, click "Edit," and scroll down to "Copy." Then he navigated over to a new document, clicked "Edit" again, and hit "Paste."

It took him about ten seconds. When I showed him how to do the exact same thing in less than a second without ever taking his hands off the keyboard, he looked at me like I had just performed magic.

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Why Your Business Needs an Access Control System

Why Your Business Needs an Access Control System

Most business owners think seriously about security after something goes wrong. A break-in, an unauthorized entry, a former employee who still has a key — these are the moments that make the gaps in a physical security strategy suddenly, painfully obvious. The smarter approach, of course, is to close those gaps before they're exploited. And for businesses of virtually every size and industry, an access control system is one of the most effective ways to do exactly that.

Access control is not a luxury reserved for large corporations or high-security facilities. It is a practical, scalable solution that addresses real vulnerabilities in the way most businesses manage entry to their spaces — and the benefits extend well beyond simply keeping the wrong people out.

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Why Your Current BYOD Policy May Be Putting Company Data at Risk

Why Your Current BYOD Policy May Be Putting Company Data at Risk

Buying new smartphones and tablets for an entire team represents a significant upfront expense. To reduce these equipment costs, many small business owners choose a simpler path. They implement a Bring Your Own Device policy that allows employees to check company emails, access client records, and use the corporate chat tool directly from their personal mobile phones.

This setup is highly convenient, but it introduces major data liabilities to your organization.

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The Hidden Costs of Tech Fatigue on Growing Businesses

The Hidden Costs of Tech Fatigue on Growing Businesses

Logic might tell us that new and better tools will help us grow, but beware… in practice, adding new applications into a business workflow can often have the opposite impact. Instead of reaching new levels of productivity, your team is waylaid by additional notifications, obstructive updates, and expanding, fragmented work processes. It is, in a word, exhausting.

This mental tiredness is known as tech fatigue, and its impacts permeate your entire business. Let’s talk about how these impacts manifest and what can be done about them.

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Are You Doing Everything You Can to Protect Your Business’ Data?

Are You Doing Everything You Can to Protect Your Business’ Data?

Every single day, your business generates massive amounts of operational data. When a core database or financial record suddenly becomes inaccessible, your operations halt immediately. The primary vulnerability for most companies right now is an over-reliance on legacy security tools.

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From Volatility to Predictability: Stabilizing Your Business IT Costs

From Volatility to Predictability: Stabilizing Your Business IT Costs

The antiquated approach to managing information technology support brings a massive amount of financial volatility to your business. You wait for something to break, your team suffers through unexpected downtime, and then you pay an unpredictable invoice to get everything running again. It is an unstable loop that makes budgeting impossible and creates immense operational stress.

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Want to Reduce Password Resets AND Make the Workplace More Secure?

Want to Reduce Password Resets AND Make the Workplace More Secure?

The average small business now relies on dozens of different software-as-a-service web platforms to handle daily operations, including billing, customer tracking, and team communication. For your staff, this digital growth has created severe password fatigue. Employees are forced to remember dozens of complex logins, which leads to a constant loop of locked accounts, broken workflows, and lost productivity that stalls your business day.

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Why Cybersecurity Fails If Your Server Room Door Is Unlocked

Why Cybersecurity Fails If Your Server Room Door Is Unlocked

Small businesses invest thousands of dollars into sophisticated firewalls, email filters, and software protection to keep hackers out of their networks. However, many of those same organizations leave their physical server closets completely unlocked, or they locate their main network hardware in shared spaces like copy rooms.

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Break-Fix IT Also Breaks Your Business’ Cash Flow

Break-Fix IT Also Breaks Your Business’ Cash Flow

Many small business owners view IT expenses as a series of unavoidable, expensive surprises. Under the traditional break-fix model, you only pay a technician when something actively stops working. While this sounds logical on paper, it creates massive financial volatility for your cash flow and completely derails your long-term planning. A major server failure or network crash results in an unexpected, four-figure invoice that disrupts your operations.

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If Your Team Resists New Technology, Here’s How to Win the Battle of Adoption

If Your Team Resists New Technology, Here’s How to Win the Battle of Adoption

When was the last time you consulted your team members about a planned technology change or investment? Never, right? Instead, you look at the metrics, balance the various return on investment figures, and determine whether to invest in a new platform.

However, a mere three months later, your entire team has largely abandoned the new platform and reverted to how things were done before. As frustrating as this situation is, it helps reveal a key issue: You and your team have different perspectives and priorities.

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Why Optional Updates Are Actually Mandatory for Your Safety

Why Optional Updates Are Actually Mandatory for Your Safety

Chances are you’ve seen the update window out of the corner of your eye while you’re going about your day-to-day tasks. For most employees, the choice is easy. They can click “Remind me later” to make today’s problem tomorrow’s. This creates a patch gap, which inadvertently becomes a major security hole for your small business.

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The Modern AUP Protects Data and Empowers Teams

The Modern AUP Protects Data and Empowers Teams

Many technology policies are outdated documents filled with legal prohibitions. Employees often sign these forms during their first day of work and never look at them again. This approach is ineffective because overly restrictive rules lead staff to use unapproved software just to complete their tasks. This behavior creates security risks that are difficult to monitor or manage.

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Protect Your Business From The Deepfake Threats of Today

Protect Your Business From The Deepfake Threats of Today

Technology is a tool meant to help you do more. It should be the wind in your sails, but the same tools are now being used to build something truly unsettling: the deepfake.

We have entered an era where you cannot necessarily trust your eyes or ears during a business call. This isn't about celebrity parodies anymore; it is being weaponized to bypass security and drain bank accounts by making a lie look and sound like the absolute truth.

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Real-Time Endpoint Security with Managed EDR Services

Real-Time Endpoint Security with Managed EDR Services

Cybersecurity has gotten more complex than ever, with many of the old standbys being rendered obsolete in comparison to the threats they are meant to prevent. Pairing that with the fact that many attacks are waged against small and medium-sized businesses, which often lack proper protections, makes the risk clear.

That said, you don’t have to accept these risks. Instead, you can implement tools like endpoint detection and response.

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Transform Your Security Culture with Employee Training

Transform Your Security Culture with Employee Training

Business owners often invest heavily in threat detection suites to prevent security breaches. However, technology is only half the battle. High-end hardware and software cannot prevent a breach if an individual inside the organization provides access to a malicious actor.

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Learn the 3 Biggest Deepfake Threats and 4 Ways to Fight AI Fraud

Learn the 3 Biggest Deepfake Threats and 4 Ways to Fight AI Fraud

Technology is intended to be a resource for productivity. Unfortunately, malicious actors use those same advancements to create deepfakes. We have entered a period where visual and auditory information during business calls is no longer inherently trustworthy. These tools are being used to bypass security protocols and access corporate funds.

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Three Simple Habits to End Digital Clutter and Reclaim Your Day

Three Simple Habits to End Digital Clutter and Reclaim Your Day

The average office worker spends nearly 20% of their week just looking for information or dealing with digital interruptions. Between messy folder structures and the constant "ping" of chat messages, it’s easy to feel like you’re busy without actually being productive. 

Small changes in how you handle your digital workspace can save hours of frustration every month. Let’s explore three such changes that you and your team could feasibly make today.

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Shifting Your Security Culture from Control to Protection

Shifting Your Security Culture from Control to Protection

Business owners often invest in threat detection suites to prevent security breaches. However, technology is only half the battle. High-end hardware and software cannot prevent a breach if an individual inside the organization provides access to a malicious actor.

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Achieve Zero Interruptions with Invisible IT Maintenance

Achieve Zero Interruptions with Invisible IT Maintenance

When we sit down and watch a movie, we love a hero who arrives just in time to defuse a ticking clock. In business, however, the ticking clock is actually your company’s overhead, and every second it ticks during a system outage is money evaporating. 

As far as your business is concerned, we have a bit of a contrarian view: if your IT provider is constantly saving the day with dramatic, late-night heroics, it’s a sign that your technology strategy is actually failing you.

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Why You Should Never Use a Public AI for Work

Why You Should Never Use a Public AI for Work

Artificial Intelligence has taken up a reputation as the ultimate productivity booster, but it has also introduced a new layer to the phenomenon known as shadow IT… shadow AI. This occurs when employees use unauthorized, public AI tools to summarize meeting notes, write code, or analyze spreadsheets. 

While their intentions are good, these employees (and yes, occasionally business leadership) often unknowingly upload proprietary company information to a public database they have no control over.

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Quercus IT strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges.

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We are absolutely thrilled and proud to announce that Brandi Bartlett has been recognized as one of the 2025 Business in Edmonton LEADERS! This prestigious honor is a true testament to her years of dedication, insightful approach, and impactful leade...
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