Quercus IT Blog

Quercus IT has been serving the Edmonton area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Use Simple Email Tips to Impress Your Boss

How to Use Simple Email Tips to Impress Your Boss

Nothing screams “Impressive!” quite like having locked-in email practices. If you want your boss to think you’re a top-tier employee, you want to keep your email inbox organized and managed. We’re here to help you do this through your Google Workspace Gmail account.

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Start Treating Your IT as the Investment It Is

Start Treating Your IT as the Investment It Is

Prevention is better than a cure, as it prevents your business from ever experiencing the problem in the first place. This is especially true for your technology. When businesses invest in IT, they can do so for one of two reasons: they are repairing problems that are costing them in downtime, reputation, and capital, or they are actively preventing those problems through smart implementation of IT. Which side do you want to be on?

We offer preventative services that can help you control the cost of your IT solutions like never before, and here’s how we do it.

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All Business Owners Should Know How Helpful Software-as-a-Service Is

All Business Owners Should Know How Helpful Software-as-a-Service Is

We’ve all been there: frustrated by the difficulty of installing new software, dealing with licenses that suddenly expire, or constantly needing to upgrade outdated tools just to keep them running. These are classic headaches that come with buying and owning software licenses. Thankfully, there’s a much smarter way to handle things: Software as a Service, or SaaS.

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Don't Sacrifice Your Holiday Productivity to a Slow Network!

Don't Sacrifice Your Holiday Productivity to a Slow Network!

It’s not exactly a secret that the holiday season is—speaking generally—a pretty busy time for businesses. This makes any slowness in your network particularly frustrating to deal with, and potentially alienating to your audience. So what can be done?

For starters, the following five fixes:

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Should Efficiency Get In the Way of Due Process?

Should Efficiency Get In the Way of Due Process?

Technology is a double-edged sword: it supercharges business efficiency but also equips organizations like law enforcement with unprecedented power. Setting aside the immediate ethical debate, it is crucial to understand the sophisticated technologies certain agencies are leveraging in their operations; specifically, the advanced AI and data-mining platforms, such as those created by Palantir.

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Is Your Backup Just an Expensive Paperweight?

Is Your Backup Just an Expensive Paperweight?

Be honest: Do you have a real plan for the day your server goes dark? We're not talking about a little glitch—we mean a full, sudden stop due to a failed disk, a nasty strain of ransomware, or an accidental keyboard slip. For too many businesses, the "plan" is just that dusty external drive they plug in at closing time. This isn't a strategy; it's a prayer, and one that will go unheard when you need it most.

That false comfort is your biggest IT blind spot, because if a simple copy-paste job was enough, we wouldn't see businesses vanish after a single data incident. Stop crossing your fingers and let's get you a recovery plan that actually works.

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The History, Pros, and Cons of Digital Design's Most Commonly-Used Icon

The History, Pros, and Cons of Digital Design's Most Commonly-Used Icon

It's one of the most recognizable icons in modern digital design: three short, horizontal lines stacked neatly together. You've seen it countless times, representing the main menu on nearly every website and application. Sometimes it transforms into three dots—a "kabob" menu, if you want a fun fact, but its function remains the same: it's the gateway to everything your site has to offer.

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How to Stop Time Theft and See Everything

How to Stop Time Theft and See Everything

For all its benefits, remote work has certainly created some challenges. One major issue is the lack of visibility you have over your employees and the ramifications that could result.

While it is critical to cultivate trust in and with your employees, you also need tools to monitor progress and hold your team members accountable. Let’s talk about some of the issues you may discover once we give you the visibility you need.

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How Manufacturing IT Prevents Pricey Maintenance and Repair

How Manufacturing IT Prevents Pricey Maintenance and Repair

Manufacturing equipment costs a pretty penny, so you naturally expect it to drive profits and yield a return on investment. Yet, how often do these machines break down and cost you more than they should? By the time the red light turns on that tells you something’s wrong, you’ve already wasted precious time that you could have been saving with proactive, preventative maintenance.

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How to Keep Your IT From Holding You Back

How to Keep Your IT From Holding You Back

Many businesses think of IT as nothing but an expense, often represented by losses on your budgeting reports. You might dump countless dollars into your IT only for it to eat it all up without providing any discernible return on investment. Here’s the truth about IT: when it’s managed properly, it can represent opportunity and investment rather than expense.

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The Secret (and Dangerous) Tools Your Team Is Hiding From You

The Secret (and Dangerous) Tools Your Team Is Hiding From You

Let’s assume that, as a responsible business owner, you’ve established standard operating procedures for your employees to follow—including the tools they can officially use in the course of their tasks. That said, there is always the chance that someone encountered an issue and independently investigated and “fixed” it.

If anyone is using an unapproved tool or an external account to access and manipulate your business data, you have a problem… a problem known as shadow IT.

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Don’t Skimp on the Antivirus. Here’s Why

Don’t Skimp on the Antivirus. Here’s Why

Antivirus is great and all, but it’s important in business to acknowledge that not all solutions you implement are equal. What seems like a good deal could actually put your business at risk. If your antivirus isn’t reliable, you can’t continue with business with the assurance that everything will be okay.

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A Hard Look at Your On-Premise Server

A Hard Look at Your On-Premise Server

Many modern businesses rely on in-house server hardware, enjoying the perceived sense of security it provides. After all, you can see it, you can touch it, your data is literally at arm’s reach… what could happen?

Well, a brownout… and that’s just for starters.

While there are many benefits to an in-house infrastructure, there are also many shortcomings. For one, your business is among the most dangerous places to store your data.

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Before You Can Implement AI, You Need to Be Sure Your Business is Ready

Before You Can Implement AI, You Need to Be Sure Your Business is Ready

You can’t wake up anymore without hearing something about AI, and in the business world, there’s almost a sense of peer pressure around it. Nowadays, you have to be using AI, or your business will be left behind… or at least, that’s the narrative.

While we are in no way discouraging you from adopting AI, we are saying that moving forward without a plan is likely to waste your money. For AI to work the way you want and need it to, you need to have done the homework and laid a foundation for success.

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The Data Centers Powering the AI Revolution Are Seriously Impressive

The Data Centers Powering the AI Revolution Are Seriously Impressive

Artificial intelligence has reshaped the relationship that many people have with technology, and especially how we work and communicate. Despite this, there are plenty of challenges that the technology faces—especially if it wants to remain sustainable. Today, we want to look at the fuel that keeps these platforms running—the data center—and why it’s important to consider them in the context of the AI conversation.

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Tip of the Week: Multiple Ways to Reboot Your Android Phone

Tip of the Week: Multiple Ways to Reboot Your Android Phone

As IT professionals, we understand that effective device management is crucial for maintaining optimal performance and security. A simple, often-overlooked practice is the routine reboot of Android mobile devices.

When was the last time you performed a controlled shutdown and restart of your corporate or personal Android smartphone? If your answer involves "I wait until the battery dies," you're likely missing out on simple performance and security gains. Also, if the only way to restart is using the power button, and it breaks, you're stuck.

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The Pros and Cons of Data Centers in the Age of AI

The Pros and Cons of Data Centers in the Age of AI

Artificial intelligence, or AI, is practically now a household name, and it’s changing the way we think about work, communication, and even innovation. It takes a lot of power and infrastructure to fuel these systems, however, and they wouldn’t be possible without the data center. These structures are the powerhouses that enable AI, but what does a data center for AI look like?

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Recycling Your Business’ Old Tech is Extremely Important

Recycling Your Business’ Old Tech is Extremely Important

So, one of your devices—let’s say it’s a computer monitor—finally gives up the ghost and dies on you. What do you do?

Too many people would answer this question by simply tossing the offending monitor into the trash, even though that would be precisely the wrong move. Let’s go over how to properly dispose of your old technology and review the many reasons it is essential to do so.

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Tip of the Week: 4 Frameworks for Better Time and Task Management

Tip of the Week: 4 Frameworks for Better Time and Task Management

We all want to be more productive, but actually being more productive is harder than it sounds. Thankfully, you can make being productive easier than ever by implementing proven frameworks to drive success. Today, we’ll highlight three different frameworks: the Eisenhower Matrix, Eat the Frog, and the Two-Minute Rule.

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Clean Up That Inbox Now (Before You Regret It)

Clean Up That Inbox Now (Before You Regret It)

Your email inbox is one of your most accessed business resources, which means that it cannot get clogged up with useless messages that have little to no value, i.e., spam. If you want to make the most out of your workday, that means mastering your inbox and getting it under control. Today, we have three great tips to help you do just that.

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Quercus IT strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges.

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2-15015 123 Ave NW,
Edmonton, Alberta T5V 1J7

Call us: (780) 409-8180

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