Quercus IT Blog

Quercus IT has been serving the Edmonton area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Managed IT is the Best Way to Approach Business Technology

Managed IT is the Best Way to Approach Business Technology

Information technology, or IT, is an indispensable component for most contemporary businesses and serves as the backbone of their operations. To ensure a smooth operational infrastructure, it is crucial that businesses manage their IT in the most effective manner possible.

One such way businesses can do this is through working with a managed service provider, or MSP. These types of arrangements can provide businesses with clarity and ease of mind as it pertains to IT and operations.

Continue reading

A Winning Strategy for Implementing New Technology for Your SMB

A Winning Strategy for Implementing New Technology for Your SMB

Have you ever tried to introduce new technology to your team, only to have your efforts at improving your business’ efficiency bounce off of your apathetic and frustrated employees who just don’t see the benefits? You’re not alone; it’s difficult to teach old dogs new tricks, as they say. Granted, it’s not impossible, and your team can (and should) be able to get on board with any new implementations, provided you do some initial legwork.

Continue reading

Different Size Businesses Need Different CRMs

Different Size Businesses Need Different CRMs

Establishing and nurturing positive customer relationships stands as important for any business. A vital tool in achieving this goal is the implementation of a customer relationship management (CRM) platform. While many CRMs share common features, some offer more advanced capabilities at a higher cost. This month, we will explore the suitable CRM options for businesses at different levels.

Continue reading

How Biometrics Can Help with Payment Processing, and Why Some Users Are Worried

How Biometrics Can Help with Payment Processing, and Why Some Users Are Worried

Self-service checkout registers are incredibly popular with Gen Z, and while there are differing opinions on them and their impact on the workforce, there’s no denying that they are here to stay. That said, there is much discussion on whether or not biometric payment processing would make for a more efficient method of checkout. Spoiler alert: it doesn’t, and it’s not welcome for either consumers or organizations.

Continue reading

Downtime Is a Predator. Is Your Business the Prey?

Downtime Is a Predator. Is Your Business the Prey?

Downtime in a business context can be considered a "business predator" because it can have detrimental effects on a company's operations, profitability, and overall success. Downtime refers to the period during which a business' critical systems, processes, or equipment are not functioning as intended. Here are some reasons why downtime is often seen as a threat to businesses.

Financial Impact

Downtime can result in significant financial losses. When key revenue-generating systems or production processes are unavailable, businesses may lose sales, incur extra expenses, or face penalties for failing to meet contractual obligations. Downtime can also prevent a business from pursuing new opportunities or responding to market changes. In a rapidly evolving market, missing out on opportunities can have long-term consequences, and can be the difference between business growth and stagnation.

Operational Impact

Downtime leads to decreased productivity as employees cannot perform their tasks efficiently. This results in wasted time, missed deadlines, and a drop in overall output. In cases where downtime is due to data loss or system failures, it can result in the loss of critical information, which can be difficult or impossible to recover. This can have severe consequences for businesses, especially when it comes to sensitive or irreplaceable data. Frequent downtime can demoralize employees who must deal with the frustration and stress of interrupted work. Low morale can lead to higher turnover rates and decreased employee engagement.

Customer Impact

Prolonged or frequent downtime can do significant damage to a company's reputation. Customers and partners may perceive the business as unreliable, which can be challenging to overcome. Also, these unfortunate companies may find it challenging to compete effectively in markets with companies that show better reliability.

If you struggle with downtime, you can do better. If you don’t, you need to ensure that continues. The IT professionals at Quercus IT can help. We can introduce you to technologies and strategies that are designed specifically to reduce downtime and improve operational efficiency. Get a professional perspective by calling (780) 409-8180 today.

Continue reading

iOS 17 Has a Lot of Interesting New Features to Explore

iOS 17 Has a Lot of Interesting New Features to Explore

Generally speaking, each new iteration of any given operating system will offer some enhancements and improvements to the user’s experience, often via new features. iOS 17, the latest version of Apple’s mobile operating system, is no exception. Let’s go over some of these new features now.

Continue reading

Nine Actions to Help Build an Effective Business

Nine Actions to Help Build an Effective Business

Organizing your business for better efficiency is crucial for maximizing productivity, reducing costs, and achieving your goals. Here are some best practices to help you organize your business effectively.

Continue reading

Inefficiency Can Cripple Your Business. Here Are Two Tools That Can Keep Business Moving

Inefficiency Can Cripple Your Business. Here Are Two Tools That Can Keep Business Moving

Inefficiency can be a real killer for a business’ ability to take in revenue, but sometimes it seems like this lack of continuity can be unavoidable. It isn’t. Technology can go a long way toward helping you build more efficient processes. In this week’s blog, we discuss a couple of key pieces of technology used by many small businesses to keep their processes streamlined.

Continue reading

Technology Can Make Your Business More Efficient

Technology Can Make Your Business More Efficient

Every organization is always looking for an advantage. Integrating technology can make a lot of difference as you try to build operational efficiency. Not only can technology bring speed to your business, it can bring reliability that is impossible through analog means. This month, we will discuss ways that technology can bring additional efficiencies. 

Continue reading

Your Business Can (and Should) Use Technology to Streamline Operations

Your Business Can (and Should) Use Technology to Streamline Operations

Your business should always strive to prevent interruptions and issues related to operations. With the right technology and appropriate management of it, you will find that you experience far fewer of them. Let’s examine some strategies you can use that will help you build better processes and how technology can aid in this.

Continue reading

Modern Managed Services Make for Environmentally-Friendly Solutions

Modern Managed Services Make for Environmentally-Friendly Solutions

It certainly is not unusual for businesses to move in the direction of “green” technologies, not just because they are better for the environment, but also because they are simply better for operations. Let’s go over some of the technologies your small business can implement to take advantage of the opportunities afforded by green technology.

Continue reading

Maximize Profitability with Managed Services

Maximize Profitability with Managed Services

Your business relies on its profits and continued profitability to succeed, but this priority is surprisingly challenging. By investing in a managed service provider, however, you can gain a considerable advantage while improving your productivity, thus resulting in increased profits for your business.

Continue reading

You Can’t Print Money, but You Can Save It… With Managed IT

You Can’t Print Money, but You Can Save It… With Managed IT

Even the most lucrative businesses never have enough capital and resources to do everything they would like to do. Whether it’s paying an unexpected bill or purchasing something you truly need, there are plenty of ways to spend more than you think for your business, especially with technology. Let’s go over some of the ways you can use technology to actually save money for your business.

Continue reading

Automation Is a Vital Part of Running a Modern Business

Automation Is a Vital Part of Running a Modern Business

Automation continues to play a major role in business operations, but some companies have more trouble than others with implementation. Most businesses just don’t think out their strategy before implementing it, so we wanted to bring to your attention what businesses tend to automate, as well as the tools used to do so.

Continue reading

3 Productivity-Sapping Behaviors to Look Out For

3 Productivity-Sapping Behaviors to Look Out For

Technology helps us do more than we’ve ever done before. Unfortunately, the more that we do, the more that is expected of us. That means the search for more productivity is endless, and therefore considerations on how to be most efficient in the way that you go about doing this is extremely important. Unfortunately, there is a limit on how productive people can be and there are definitely some situations that exacerbate this limit. This month, we thought we’d take a look at some of them:

Continue reading

What is Downtime Costing You?

What is Downtime Costing You?

Business owners try to avoid downtime like the plague, but it’s often a challenge to do so. The impact of downtime can be devastating for even the most stable business, and this is even more so the case when you bring profits and bottom lines into view. We’ll take a look at how you can calculate the cost of a downtime event.

Continue reading

Tip of the Week: Adding a Web Shortcut to Your Desktop

Tip of the Week: Adding a Web Shortcut to Your Desktop

Keyboard shortcuts are great ways to make your workday just a little more efficient without much effort. Did you know that you can make a keyboard shortcut on your Windows computer that can direct you to a specific webpage? Let’s go over how you can make it happen.

Continue reading

Did You Know IT Can Help You Manage Inventory?

Did You Know IT Can Help You Manage Inventory?

Most businesses deal with some type of inventory control. Even if they work in professional services there are tools and resources that have to be inventoried and managed. Unfortunately, for many businesses, they haven’t yet changed the way they manage inventory, leading to a lot of time being allocated to the endeavor. This can actually get expensive. Let’s dive into what makes technology a major benefit for modern inventory management. 

Continue reading

With Remote Operations Firmly Established, You Should Make the Most of Them

With Remote Operations Firmly Established, You Should Make the Most of Them

The COVID-19 pandemic was the unfortunate situation that caused a lot of businesses to implement wide-scale remote work. Many organizations continue to use the strategy to their advantage. This month, we discuss a couple of ways your business can support your remote team. 

Continue reading
Request a Consultation

Quercus IT strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges.

Contact Us
Contact Us

Learn more about what Quercus IT can do for your business.

2-15015 123 Ave NW,
Edmonton, Alberta T5V 1J7

Call us: (780) 409-8180

News & Updates
Wow, it has been busy these last couple of months! We've gone through many iterations of our public Website over the last 17 years, with this one having the most content. Our hope is that you can find the information you're looking for, so you can ma...
Web Analytics