Quercus IT Blog

When it comes to your business’ IT, there’s a nasty word called “downtime” that’s always referred to in a negative way, and for good reason. Downtime can be a business killer if it’s not monitored for and avoided. To help you understand just how dire downtime can be, we want to compare it to its natural enemy: uptime.

For any growing business, strategic technology leadership is non-negotiable. It’s the force that drives efficiency, security, and innovation. Yet, for many small and medium-sized businesses, the cost of a dedicated Chief Information Officer (CIO) is a significant barrier to getting the technology and strategies to do so. This has led business leaders to ask a critical question: Can Artificial Intelligence do the job?

AI is everywhere. In a relatively short amount of time, artificial intelligence has exploded from being a fringe feature to becoming standard kit in many—some may argue most—applications and devices, particularly those intended for business use.

The truth is that it’s hard to tell whether AI could bring a business a ton of benefits or if it ultimately generates (pun intended) more problems than its worth… at least, without a concerted effort to make those determinations. Let’s see what we can do to make sure it is beneficial.

Happy Social Media Day! It’s hard to believe that social media—at least in the modern sense—has already been around for almost a quarter-century. Seriously! LinkedIn launched in 2003, and Facebook launched in 2004.

Since then, social media has become an essential business tool; however, it also provides cybercriminals with an opportunity to exploit your organization. Let’s observe Social Media Day by reviewing some simple security line items to keep your business safe while you take advantage of the capabilities social media can provide.

We live in a time where all business owners should have some working knowledge of technology, but this lesson is often learned only after the fact. Sometimes it takes a crisis to thrust one into action, but we’re here to help you take the first step. Today, we have four lessons that you can learn about business technology today to hopefully prevent a crisis somewhere down the road.

Let's be honest, technology can sometimes cause big headaches for businesses. Maybe your main computer system crashed right when you were busiest, or you had a scary data problem. These tech troubles can frustrate you and your customers.

Remember Y2K, around the turn of the millennium? It was a time when everyone worried that all computers would crash. The whole thing actually made many companies upgrade their tech and get better prepared. The lesson is that even big technology problems can lead to good changes.

Today’s workforce is more digitally fluent than ever. Smartphones, cloud apps, instant communication; it's all second nature to most of us. The question becomes, does this everyday agility in using technology automatically translate into mastering the specific, often complex, technology your business relies on? Today, we will go into this very topic. 

There's a crucial difference between general technology use and optimized business technology application. We specialize in proactive business technology support, and we've seen firsthand that even the most tech-savvy individuals benefit immensely from targeted training on the tools and protocols unique to their workplace. This isn't just about fixing problems; it's about unlocking efficiency for every team member to contribute.

Are you making security a priority for your business? While it’s one thing to protect your network, it’s another to protect your business’ physical location. If you don’t implement processes and solutions to secure your office, you might be in a position where someone could steal equipment, data, or worse. Here are some ways to prioritize physical security for your business, too.

As a managed service provider, we talk to a lot of small business owners. Most of them are busy juggling everything from sales to staffing and understandably, cybersecurity isn’t always at the top of the to-do list. Unfortunately, threats from outside your business aren’t going anywhere. In fact, they’re getting more sophisticated.

For businesses, staying compliant with data regulations isn’t just about avoiding hefty fines; it’s about building trust with customers, protecting sensitive information, and keeping operations running smoothly. Ignoring compliance isn’t an option. A single slip-up can lead to legal trouble, financial losses, and serious damage to your company’s reputation.

Your business runs on data. You keep customer information, invoices, project files, inventory and much more. If you were to lose it, you face a myriad of problems from hits to your reputation to major downtime. Today is World Backup Day, so we thought it would be good to highlight just how important having a feature-rich and reliable backup strategy is.

IT should be making your business work smarter, not harder. That’s what we want to discuss today: how IT impacts your business priorities, such as productivity, cybersecurity, and accessibility. Are you making the best choices possible, or are the options you’re selecting hindering your company’s operations?

Running a small business sometimes feels like a never-ending juggling act. One minute, you're answering emails, the next, you're dealing with customer requests, and before you know it, the day's over, and your to-do list is somehow longer than when you started. The good news is that you don’t need to clone yourself to make your business work. You just need a disciplined plan to manage your time. 

Technology is deeply embedded in nearly every aspect of modern life. As society has become increasingly tech-driven, businesses have found ways to set themselves apart by meeting the growing demand for innovation. While technological dominance has been a recurring theme throughout the information age, today’s leading tech companies wield more power and influence than ever before.

Windows PowerToys is a collection of handy utilities that can offer a lot of value to those with some use for them. We wanted to briefly run through some of the most business-friendly options you might want to implement into your operations.

Experiencing downtime can severely harm your business. If you're not actively monitoring your network to minimize it, you're putting your operations at risk. Downtime refers to any period when your organization isn't functioning as intended, and it's crucial to manage it diligently. Failing to do so can lead to several challenging issues. 

Basically, you run into three different problems. They are:

Managing an office these days means juggling tons of devices, and it can be a real hassle. You've got to keep an eye on every device, know who's using what, and notice any trends. If you're not already tracking your tech, it’s a smart move to start. An inventory management system can seriously simplify the process.

Decisive decision-making is a business staple. Without it, nothing would get done. Picking and choosing what to stay flexible about is one of the biggest question marks you can have when running a business. One aspect of your business that you always need some wiggle room in is your IT. This month, we take a look at what technology you should prioritize flexibility in and how to achieve that goal.

Your business runs on a budget, and how you spend that money affects whether you make a profit by the end of the year. One of the most important areas to focus on is your IT (information technology). IT is the backbone of any modern business, so including it in your budget is crucial. Let’s discuss why prioritizing IT in your budget can make your business more successful.

Ever seen those cool digital screens at stores or restaurants showing deals, menus, or videos? They’re called digital signs, and they’re super helpful for businesses—big or small! Let’s break down why they can be great for yours, too.