Quercus IT Blog

Quercus IT has been serving the Edmonton area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Let’s Solve Your Business’ Greatest IT Challenges

Let’s Solve Your Business’ Greatest IT Challenges

Technology is crucial to the success of modern-day business operations, so you must ensure efforts are made to keep your IT in proper working order. A managed service provider, or MSP, can make this a much easier task. Today, we want to discuss some of the common IT challenges businesses encounter and how we can address them.

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Automating HR Tasks can Save A Lot of Money

Automating HR Tasks can Save A Lot of Money

Human resources is a critical part of your business, but since it doesn’t generate any actual revenue, there has been a push to cut back on HR spending. In response, many businesses have started using HR automation technology to handle the myriad tasks HR is typically responsible for. Let’s take a look at some of the benefits HR automation can bring to your business. 

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Automation Can Help SMBs Improve Their Business

Automation Can Help SMBs Improve Their Business

Automation has been a hot-button issue in business for a while. Lots of businesses are looking to automate several different areas of their operations. In this month’s newsletter, we will go through some of the more common and valuable automation tools that small businesses can take advantage of. 

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Budgeting for IT Is a Complicated Process

Budgeting for IT Is a Complicated Process

Budgeting for anything can present challenges, especially when businesses heavily rely on information systems. Securing funds for IT initiatives can be particularly daunting in such organizational landscapes. Despite these hurdles, however, the IT sector continues to build steam, with year-over-year business IT spending reaching its highest levels ever. Let’s go into how your IT budget is pivotal in advancing your organizational technology endeavors.

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How to Have a Productive Conversation with Your IT Team

How to Have a Productive Conversation with Your IT Team

How often do you struggle to talk about potential issues your business faces when you reach out to IT for help? Conversing with technicians can be especially challenging when you don’t necessarily understand the problem yourself, either. Thankfully, we have some tips to help you lead more productive conversations with your IT staff or managed service provider.

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Fix Your IT Budget By Addressing These Three Key Pain Points

Fix Your IT Budget By Addressing These Three Key Pain Points

If there’s one part of any organization’s operational expenses that concerns many business owners, it’s IT expenses. In fact, some companies have so little control over their IT expenses that they practically hemorrhage money, leading to limited capacity for growth and investment in other parts of the organization that desperately need the help. How can you fix your IT spending and improve your organization as a whole?

It all starts with a network audit and some intelligent future planning. Let’s review some of the most important work you can do to help your business better budget for IT expenses.

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A Focus on Collaboration Helps Every Business

A Focus on Collaboration Helps Every Business

In today’s business, teamwork is absolutely necessary to make good things happen. One of the best ways to do this is through collaboration. However, putting together a strategy that can get projects out the door quicker or fulfill services more effectively is not always easy. Today, we’ll take a look at modern collaboration and how technology plays a major role. 

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AI Can Push the Needle for Small Businesses

AI Can Push the Needle for Small Businesses

Artificial intelligence is no longer confined to use by industry leaders. Small businesses increasingly recognize AI's transformative potential to boost efficiency, enhance customer experiences, and drive innovative strategies. Let’s explore three of the most popular ways small businesses use AI to improve their operations.

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Who Has Your Data and What Are They Doing With It?

Who Has Your Data and What Are They Doing With It?

Protecting personal data has become a critical concern as more and more people use Internet-connected accounts. While this tech has undoubtedly enriched our lives, it has also paved the way for unprecedented invasions of privacy, particularly by enormous technology companies that claim to be doing it for their own good. Today, we will explore how these giants compromise data privacy, raising questions about the balance between innovation and safeguarding our most sensitive information.

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Technology Management Can Be Beneficial for SMBs

Technology Management Can Be Beneficial for SMBs

Technology is one of the most important elements to consider when growing your business, and while it might seem like it can magically solve all of your operational problems, it takes a lot more than a simple implementation to address your company’s pain points. In fact, failing to integrate technology properly can lead to even more problems.

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Managed IT Services Improve Organizational Security

Managed IT Services Improve Organizational Security

In response to today’s threat landscape, safeguarding technology and data has become a pivotal concern for everyone; and every business. Ensuring the protection of essential assets and customer data within your infrastructure demands a strategic approach. Collaborating with a proficient managed service provider (MSP) is the key to prioritizing security effectively. Here are some critical services they can provide.

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Build a Business that Other People Respect

Build a Business that Other People Respect

Managing a business poses considerable challenges, with a myriad of tasks demanding attention daily just to sustain the status quo. If you want to have a workforce that is not just present but genuinely invested in the enterprise, you will need to actively do more than just go through the motions. The question then becomes: How can one cultivate such dedication? This month, we will take a look at that very question.

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5 Common Technology Issues That Must Be Addressed by SMBs

5 Common Technology Issues That Must Be Addressed by SMBs

There’s no getting around the fact that technology is critical for business operations, but with technology come various challenges that need to be addressed. If you’re not careful, issues with your IT can distract you from other technology problems that could develop even further if left unchecked. Let’s look at five of the most common technology issues that modern businesses face.

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Five Controversial Technologies You Need to Be Careful With

Five Controversial Technologies You Need to Be Careful With

With many compliance and regulation laws existing in today’s business world, it’s no small wonder that ethical dilemmas surrounding business technology are more common than you might expect. Let’s go over five of the more controversial uses of technology so you can avoid facing them during the course of your operations.

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Reducing Support Costs Can Help Your Tech Budget Work for You

Reducing Support Costs Can Help Your Tech Budget Work for You

Businesses are increasingly reliant on technology, and effectively managing IT support costs has become crucial. With approximately three to six percent of a company's revenue allocated to technology expenses, exceeding the monthly budget can have adverse repercussions on the ability to allocate funds elsewhere.

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Downtime Is a Predator. Is Your Business the Prey?

Downtime Is a Predator. Is Your Business the Prey?

Downtime in a business context can be considered a "business predator" because it can have detrimental effects on a company's operations, profitability, and overall success. Downtime refers to the period during which a business' critical systems, processes, or equipment are not functioning as intended. Here are some reasons why downtime is often seen as a threat to businesses.

Financial Impact

Downtime can result in significant financial losses. When key revenue-generating systems or production processes are unavailable, businesses may lose sales, incur extra expenses, or face penalties for failing to meet contractual obligations. Downtime can also prevent a business from pursuing new opportunities or responding to market changes. In a rapidly evolving market, missing out on opportunities can have long-term consequences, and can be the difference between business growth and stagnation.

Operational Impact

Downtime leads to decreased productivity as employees cannot perform their tasks efficiently. This results in wasted time, missed deadlines, and a drop in overall output. In cases where downtime is due to data loss or system failures, it can result in the loss of critical information, which can be difficult or impossible to recover. This can have severe consequences for businesses, especially when it comes to sensitive or irreplaceable data. Frequent downtime can demoralize employees who must deal with the frustration and stress of interrupted work. Low morale can lead to higher turnover rates and decreased employee engagement.

Customer Impact

Prolonged or frequent downtime can do significant damage to a company's reputation. Customers and partners may perceive the business as unreliable, which can be challenging to overcome. Also, these unfortunate companies may find it challenging to compete effectively in markets with companies that show better reliability.

If you struggle with downtime, you can do better. If you don’t, you need to ensure that continues. The IT professionals at Quercus IT can help. We can introduce you to technologies and strategies that are designed specifically to reduce downtime and improve operational efficiency. Get a professional perspective by calling (780) 409-8180 today.

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Nine Actions to Help Build an Effective Business

Nine Actions to Help Build an Effective Business

Organizing your business for better efficiency is crucial for maximizing productivity, reducing costs, and achieving your goals. Here are some best practices to help you organize your business effectively.

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The Most Common and Frustrating Errors to Make with Your Technology

The Most Common and Frustrating Errors to Make with Your Technology

With the right technology at your side, you can ensure that your operations, productivity, and customer satisfaction are maximized. However, even with all these benefits, small businesses make mistakes, particularly in regard to the implementation process. How can your business overcome the hurdles that stem from improper technology implementation strategies? Let’s take a closer look.

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Inefficiency Can Cripple Your Business. Here Are Two Tools That Can Keep Business Moving

Inefficiency Can Cripple Your Business. Here Are Two Tools That Can Keep Business Moving

Inefficiency can be a real killer for a business’ ability to take in revenue, but sometimes it seems like this lack of continuity can be unavoidable. It isn’t. Technology can go a long way toward helping you build more efficient processes. In this week’s blog, we discuss a couple of key pieces of technology used by many small businesses to keep their processes streamlined.

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Your Business Can (and Should) Use Technology to Streamline Operations

Your Business Can (and Should) Use Technology to Streamline Operations

Your business should always strive to prevent interruptions and issues related to operations. With the right technology and appropriate management of it, you will find that you experience far fewer of them. Let’s examine some strategies you can use that will help you build better processes and how technology can aid in this.

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Quercus IT strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges.

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2-15015 123 Ave NW,
Edmonton, Alberta T5V 1J7

Call us: (780) 409-8180

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