Quercus IT Blog

Whether employees like it or not, they bear some sort of responsibility for the technology they use in the office. It’s your job as the business owner to ensure that they get the help they need to both make effective use of the technology and to do so in a way that keeps the business safe. Today, we want to look at three of the ways hiring a managed service provider can help you offer better and more consistent IT assistance for your employees.

You've heard the saying, "A man's home is his castle." When it comes to your business, that comparison is even more fitting. Your business is your livelihood, your stronghold, and it deserves the strongest defenses.

Just like a medieval castle was built to keep threats out, your business' security needs to have an all-encompassing strategy. That’s why it is absolutely necessary to implement cybersecurity measures that serve the same protective purpose for your business and its network.

Hope can be enough to keep you moving forward, even when the world feels heavy and dark. While it’s good to keep hope in your heart as a light to help you push onward, it’s not a very good cybersecurity strategy. Hope won’t stop a data breach, a ransomware attack, or a phishing scam, and it certainly won’t keep you safe when cybercriminals only need one slip-up from anyone in your office to ruin your day.

Today’s workforce is more digitally fluent than ever. Smartphones, cloud apps, instant communication; it's all second nature to most of us. The question becomes, does this everyday agility in using technology automatically translate into mastering the specific, often complex, technology your business relies on? Today, we will go into this very topic. 

There's a crucial difference between general technology use and optimized business technology application. We specialize in proactive business technology support, and we've seen firsthand that even the most tech-savvy individuals benefit immensely from targeted training on the tools and protocols unique to their workplace. This isn't just about fixing problems; it's about unlocking efficiency for every team member to contribute.

Cybersecurity isn’t the most fun thing to talk about, but it’s still important. This is especially for your employees who are on the front lines, the most likely folks to encounter threats during their day-to-day tasks. Today, we want to cover how your business can build better cybersecurity training practices that can keep your business secure for the long haul.

Imagine one of your employees gets a phishing email. Would they recognize it and report it, or would they fall for it? With phishing training, you don’t have to guess—you can make sure your team knows exactly how to handle these situations.

Your employees might be putting your business at risk, even if they don’t know it yet. Most companies feel this frustration, and they want their employees to prioritize cybersecurity in the same way administrators and security staff do. This frustration is something that can be challenged and addressed… with the right solutions and policies, of course.

All businesses have one key vulnerability that cybersecurity threats exploit: their employees. Your business has this vulnerability, too, even if you haven’t considered it. Just like any vulnerability, however, there is a patch, and it comes in the form of education. With an appropriate knowledge base, your team can effectively become a human firewall against any potential threat.

Your business depends on technology, but it’s rare that all employees at an organization understand the importance of it. More often than not, technology is so ingrained into operations that employees can get overwhelmed by it. Today, we want to share three top tips that will help your employees better understand the technology they use on a day-to-day basis.

Dealing with failure can be tough, especially in workplace projects. However, it is crucial to see these failures as opportunities for growth and improvement.

Cybersecurity training can be an overwhelmingly annoying issue for everyone. Unfortunately, it’s a must. Understanding the reasons behind this reluctance can help organizations tailor their training programs to be more engaging and effective. In this month’s newsletters, we go into four common reasons why employees might harbor disdain for cybersecurity training.

A competitive business can adapt to change with new technologies and innovate in their industry. Unfortunately, where innovation and new technologies are concerned, businesses often experience considerable pushback from employees who might not understand how the new solutions support the company’s mission. How do you get these employees on board?