Quercus IT Blog

If you find yourself in a position where your business has been hacked, it can be devastating for productivity and efficiency, not to mention the security of your company’s assets—personnel or otherwise. It’s quite easy for even seasoned professionals to expose themselves to these attacks, so how should you respond if you’re the one who has been hacked? That’s what we’re going to discuss today.

Even the most dedicated smartphone user will lose it from time to time, which is particularly inconvenient if you are away from the safety of your home or office. To help address this issue, we’ve put together some ideas for what you should do if you ever do lose your device.

If asked, most business owners would likely rank “improving productivity” as one of their overall business goals—and for obvious reasons. Often less obvious, however, is how to go about accomplishing this particular goal. Here, we’ve put together five different but equally effective ways to do so.

Any slowdown, interruption or complete failure of a critical system or network could result in an IT disaster for your organization. These can be triggered internally by employee errors, cyberattacks, or data breaches, as well as natural disasters like floods or fires that can cause equipment failure and power outages. 

We talk a lot about best practices that you and your entire workforce need to follow in order to protect yourself, your business, and your customers from data theft. From ensuring that you have strong, unique passwords and making sure two-factor or multi-factor authentication is applied to all of your accounts, to keeping your endpoints updated, a lot of prevention is considered the barest necessities of cybersecurity. It’s worth understanding just how clever cybercriminals are, and just how easy it is to slip up and lose control over your own information.

Your business might have a full-time IT person, but it also might not have one, and in cases like this, you might find yourself waiting to call your go-to person until you are experiencing a full-blown problem. The reality is that your internal, non-IT staff should not be responsible for the job of your IT department, and if you are relying on someone externally to handle your technology help, then you’ll want to make sure they tick all of the following boxes.

Regardless of the business attempting it, data migration (or the process of moving data and systems to a new piece of infrastructure) is critical to get right. One way to improve your chances of success is to create and follow a migration strategy, evaluating it as you go. Let’s walk through some practices involved in doing so.

Any machine needs regular maintenance which includes periodic cleaning. This includes any computer you use. We have put together three actions you can take to ensure that your machines aren’t going to break down from a lack of physical maintenance. 

Unfortunately, some businesses have had to learn the hard way in order to pay attention to their business’ cybersecurity efforts. These cautionary tales aren’t lost on many business owners, but in some cases, they are still ignored. That’s where we come in. Today, we thought we would go through some basic things that any organization needs to know to keep their business safe. 

Data security isn’t a matter to be taken lightly, as too many businesses have found out the hard way. Unfortunately, there are far too many simple ways to correct common security issues - enough that it’s foolish not to do so. We’ll review a few ways to fix security issues, after discussing one of, if not the, most egregious security failings in modern history.

A well-planned IT budget is key for any business that wants to operate successfully as it helps set expectations and ensures funds are allocated quickly for time-sensitive projects. Technology spending requires thoughtful consideration, and many organizations struggle to land on the right number.

It’s no secret that we’ve all become service-obsessed. As customers, our expectations are forcing companies to rethink their approach to service in order to stand out from the competition and get favorable ratings in reviews. According to Forbes, 96% of customers will leave you...