Why is My Internet So Slow When I Have Full Bars?

Few things in the office are as frustrating as Internet connectivity issues, right? The router is right there, you seem to have a strong Wi-Fi signal, but your virtual meeting keeps disconnecting. What gives?

The reason is simple: a signal’s strength isn’t the same as how much information can get through. The difference is key to focusing on the right metrics and—most importantly—ensuring your team can work the way they need to.

Some Need-to-Know Terminology to Understand Wi-Fi

There are two different measurements we need to consider, and we’ve already mentioned them here:

• Your signal strength, or how powerful the radio wave carrying your signal is (yes, Wi-Fi travels over radio waves).
• Your throughput, or the amount of data that can successfully be transmitted over a set amount of time.

Often, the issue with a connection isn’t your signal strength; it’s a throughput deficit. It’s almost like trying to have a conversation with someone at a rock concert or nightclub… the two of you could be shouting your heads off to each other (high signal strength), but if everyone else is, too, you won’t be able to understand each other (low throughput).

How Does this Apply to My Issues?

Because Wi-Fi works the way it does, a few potential issues can arise. First, interference from other devices and even other networks can decrease your throughput. Second, only one device can talk to your business’ network access point at a time, so the more devices you have, the longer the line gets. All of this noise ultimately leads to decreased performance and a generally worse user experience for all.

We’re Here to Help Address These Issues

A reliable connection is too critical to overall business productivity to live with these problems. Quercus IT can help ensure your network is prepared to meet your expectations. We can conduct site surveys, measure the noise present in your business, design a network optimized for connectivity, prioritize key traffic, and monitor it all to keep your operations chugging along.

Give us a call at (780) 409-8180 to learn more, or to schedule a time for us to come in.